Terms and Conditions – London Ivy

Welcome to London Ivy. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the terms outlined below.


1. General Overview

This website is operated by London Ivy. Throughout the site, the terms “we,” “us,” and “our” refer to London Ivy.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.

If you do not agree to all terms, please do not use our website.


2. Eligibility to Use

By using this site, you confirm that:

  • You are at least the age of majority in your country/state
  • You are legally capable of entering binding contracts
  • You will not use our products for illegal or unauthorized purposes

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate.

However:

  • Colors may vary slightly due to screen displays
  • We reserve the right to correct pricing or description errors
  • Product availability may change without notice

4. Pricing & Payments

All prices are listed in the applicable store currency and are subject to change without notice.

We accept secure payments via approved payment gateways.

By placing an order, you authorize us to charge your selected payment method.


5. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment, a full refund will be issued.


6. Shipping & Delivery

Shipping timelines and policies are outlined in our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, customs, or external factors beyond our control.


7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

We reserve the right to refuse returns that do not meet our eligibility criteria.